Welcome to River Church Canning Town

Keeping your data secure is very important to us. By providing your personal details you agree to allow River Church to contact you either on the basis of the consent you have given us or for our Legitimate Interests in accordance with current data protection regulations. We will never make your personal data available for marketing purposes to external individuals or organisations. For more information email info@river-church.org.uk

HOW WE COLLECT INFORMATION ABOUT YOU

We collect personal information each time you are in contact with us. For example when you become a partner, make a donation, book into an event, request a resource or send us an email.

WHY WE COLLECT INFORMATION ABOUT YOU

We collect information about you for the following reasons:

• To provide you with information about events and resources and to tailor this kind of information according to your location and expressed interests.
• To process donations you give us and to ensure they are recorded correctly.
• To keep records of your relationship with us. For example; what events you have attended, what enquiries you have made, what areas of our work you have supported or what resources you have ordered.
• To enhance or improve your experience on our website. When you indicate your preferences through your use of our site, we may use this information to personalise the site to better meet your needs.

Keeping us up to date with your details and contact preferences

Please tell us as soon as any of your contact details change so that we can keep our records up to date. You can change the way we contact you or the kind of material we send you at any time by contacting us by mail, phone or email using the contact details above. You can unsubscribe from our regular emails at any time by using the ‘unsubscribe’ link on the email you have received.

WHO SEES YOUR INFORMATION?

The information we collect will be used exclusively within River Church Administration Office. We do not pass any of your personal information to any other organisations and/or individuals without your express consent.

OUR USE OF YOUR INFORMATION 

By providing information you are agreeing to receive mailings that communicate the work and events of River Church.  River Church uses iKnow Church Administration system. This is a higly secure system meeting all the GDPR requirements. By giving us your information you agree to have your information transferred into the iKnow Church administration system

How long do we keep your information?

The length of time we keep the information you have given us depends on the context in which you provided it. We will only keep information that is necessary for us to provide membership mailings, pastoral visits and for statistical purposes. We will keep records of any financial transactions you enter into with us for a minimum of six years. This will enable us to meet with accounting requirements and respond to any questions from you that arise during that period. Gift Aid declarations and transactions must be kept for a minimum of 12 years after the Gift Aid is no longer valid.

VIEWING THE INFORMATION WE HOLD ABOUT YOU

You may request details of all the information River Church holds about you by submitting a written request to our data protection officer. Please write to: The Data Protection Officer, River Church, Vincent Street Canning Town, London E16 1LZ or send an email to admin@river-church.org.uk.

COOKIES

We make use of cookies to enable us to analyse how visitors to our websites are using them and what pages they are visiting. This enables us to customise and personalise the content on our website. Cookies make the interaction between users and websites faster and easier. Without cookies, it would be very difficult for a website to allow a visitor to fill up a shopping cart or to remember the user’s preferences or registration details for a future visit. We use websites such as YouTube to embed videos on our websites and you may be sent cookies from them via our site. Please look at the cookie and privacy policies on these 3rd party sites if you want more information about this. We also use 3rd party suppliers such as Facebook, Eventbrite and Google analytics and these suppliers may also make use of cookies. As some of these 3rd party services may be based outside of the UK and the EU they may not fall under the jurisdiction of UK courts.

WHAT IS A COOKIE? 

A cookie is a piece of information in the form of a very small text file that is placed on an internet user’s hard drive. It is generated by a web page server, which is basically the computer that operates a website. The information the cookie contains is set by the server and it can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user’s identification card, which tell a website when the user has returned.